Shipping policy
At AJ’s EO Infusions®, we are committed to delivering your order quickly and safely. Please review the information below to understand how we process and ship orders.
Order Processing
All orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a confirmation email containing your order details and tracking information.
Shipping Methods
Shipping options are available during checkout so you can choose the delivery method that best fits your needs.
Standard shipping within the United States typically arrives within 3–7 business days, depending on the shipping destination and carrier availability.
Expedited shipping options may be available at checkout for faster delivery.
Shipping Rates
Shipping rates are calculated at checkout based on:
• order weight
• shipping destination
• selected delivery method
Customers will see the total shipping cost before completing their purchase.
From time to time, AJ’s EO Infusions® may offer free shipping promotions. To stay informed about promotions and updates, we encourage customers to subscribe to our Glow Notes™ newsletter.
International Shipping
We may offer international shipping to select destinations.
International shipping rates and delivery times vary depending on the country and shipping carrier selected at checkout.
Please note that international shipments may be subject to:
• customs duties
• import taxes
• government fees
These charges are determined by the destination country and are the responsibility of the customer.
Order Tracking
Once your order ships, you will receive an email with a tracking number so you can monitor your delivery through the shipping carrier’s website.
Shipping Address Accuracy
Please ensure that your shipping address is complete and accurate when placing your order.
AJ’s EO Infusions® is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Shipping Delays
While we aim to deliver orders promptly, shipping delays may occur due to circumstances beyond our control, including:
• severe weather conditions
• carrier service disruptions
• high holiday shipping volumes
We appreciate your patience and understanding if these situations arise.
Contact Us
If you have questions regarding your order or shipping, please contact our support team.
Email: support@ajseoinfusions.com
Mailing Address
AJ’s EO Infusions®
4925 S Broadway Ave #1050
Wichita, KS 67216
United States
Thank you for choosing AJ’s EO Infusions®. We appreciate your support and look forward to serving you.